Support Center
We're here to help you with any questions or issues. Our support team is committed to providing you with the best assistance possible.
Our Support Promise
At EmpathyLabs.ai, we pride ourselves on providing exceptional customer support. We understand that timely assistance is crucial for your business success, and we're committed to responding to your inquiries promptly.
Email Support
For general inquiries, technical support, or business questions, reach out to us via email.
Email Address
mat@empathylabs.aiPhone Support
For urgent matters or prefer speaking directly, give us a call during business hours.
Phone Number
+1 347-574-3963Support Hours
Business Days
Monday - Friday
Business Hours
9:00 AM - 6:00 PM PST
Note: Response times are based on business days. Inquiries received outside of business hours will be addressed on the next business day.
What to Expect
Initial Response
You'll receive an acknowledgment of your inquiry within 1-2 business days, usually within 24 hours.
Detailed Assistance
Our support team will provide comprehensive help tailored to your specific needs.
Follow-up Support
We'll continue to assist you until your issue is fully resolved or your question is answered.